Terms of use

Last updated: October 20, 2026

Use the service responsibly

Submit only videos you are permitted to process. Do not submit private or sensitive material, bypass access restrictions, automate abusive requests or use the service to infringe another person’s rights.

Transcripts and accuracy

Transcripts may contain errors. Verify important quotations, names and timestamps against the original video. Processing a video does not transfer ownership of its content or grant additional rights to reuse it.

Limits and availability

Request limits and shared service capacity apply. Free AI transcription, when available, works on public videos without captions that are up to 3 minutes long, with up to three videos and 20 minutes per browser each UTC day. Caption requests have separate limits. We may pause new requests when capacity runs out or when a provider we rely on is unavailable.

If we can't confirm whether a transcription request reached our transcription provider, we won't resubmit it automatically, and it keeps counting toward your limit while we check. If a free AI transcription fails or expires before it starts, it no longer counts toward your daily limit. If no usable speech is found, it still counts. Saved transcripts are available for 24 hours.

Paid plans

Pro is a paid subscription billed in USD through Stripe: $9 per month or $72 per year. There is no free trial. You need to sign in with Google before checkout.

Pro includes AI transcription for videos without captions, up to 60 minutes per video and about 300 minutes per month. Minutes are counted by video length, reset each month from your subscription date, and don't roll over. If a Pro AI transcription fails or expires before it starts, its minutes are returned. If no usable speech is found, the minutes still count. Pro also includes higher caption request limits and recent transcripts on every device where you're signed in, kept for 24 hours. Pro runs on separate capacity that isn't shared with free users, but it still depends on service capacity and third-party providers and may occasionally be unavailable. AI transcriptions run one at a time.

Automatic renewal

Your subscription renews automatically at the end of each billing period, every month or every year depending on your plan, and the price of your plan is charged to your payment method on file until you cancel. If we raise the price or reduce what Pro includes, we'll email you before the change applies to your subscription, and you can cancel before then.

If a renewal payment fails, Pro pauses until the payment goes through. Stripe may retry the charge.

Cancellation and refunds

You can cancel anytime online: sign in, open Account, choose Manage billing, and cancel your plan in the Stripe billing portal. Your cancellation takes effect at the end of your current billing period. You keep Pro until then, and you won't be charged again. Signing out or clearing your browser cookies doesn't cancel your subscription.

Payments are non-refundable, and we don't provide refunds or credits for unused time in a billing period, except where required by law. If you believe you were charged in error, contact us.

Contact

PasteQuill is operated by an individual based in Hong Kong.

For questions or content concerns, use the contact page. This service is not affiliated with YouTube or Google.